OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
218 ratings and 121 comments received in the last 90 days.
02 June 2025
From start to finish it was a great experience. Matt was terrific, he took time and care. Nothing was too much trouble. This was a big factor in my decision to buy a BMW compared with other comparable brands.
01 June 2025
Car ordered and arrived promptly. Our sales guy Matt was really good and helped us carefully spec what we wanted.
27 May 2025
Great except communication
02 May 2025
As above a stress free process
09 April 2025
Great comma from Rick
04 April 2025
Sales team was excellent to deal with. Could not be more helpful. All credit to Simon and Steve.
04 April 2025
Simon was very helpful right from the start. He completely understood what I was looking for and was able to provide a vehicle that suited my circumstances.
03 April 2025
As above
31 March 2025
This is the third car I have purchased from this branch and the service was what I had come to expect- excellent.
14 June 2025
From booking to completion the experience was very positive
13 June 2025
Really happy - sales team (Matt), was really helpful!
11 June 2025
Friendly and helpful staff
11 June 2025
As above
10 June 2025
Very friendly and knowledgeable team. Kept me updated throughout. Top service
09 June 2025
All work completed on time
08 June 2025
As above
08 June 2025
Always friendly and genuin even if it's bad news !
08 June 2025
Great service from Amy and James. The only annoyance was that techs did not seem to be talking to each other, meaning that something which could have been diagnosed on the first day took an additional day to be diagnosed and get the part ordered.
08 June 2025
Good communication prior to appointment. Efficient booking in systems. Kept informed of progress. Pick up simple. Staff courteous and professional.
05 June 2025
Kept us informed on progress